Another United shit-show : A paying first class passenger (not an upgrade) was asked to move to coach when a customer with higher status couldn’t get into an overbooked first class cabin. When the paying passenger, who was having a drink in his first class seat, was asked to move, he refused until the flight attendant told him he would be handcuffed. He was offered a refund of the difference in fares.
Let’s see what else happens with the on-going United debacle this week!